M365 Communication & Collaboration Expert

Your main tasks

• Develop, operate, and continuously optimize our Microsoft 365 collaboration environment, with a focus on Microsoft Teams, SharePoint Online, and related services 
• Establish standards, governance, and best practices for collaboration, document management, and the lifecycle of Microsoft 365 services across the group 
• Further develop Microsoft Teams communication and telephony solutions and evaluate new Microsoft 365 capabilities and their business value 
• Drive the transition from traditional network drives and file-sharing solutions toward modern SharePoint Online-based collaboration 
• Provide second-level support, resolve complex technical issues, and coordinate solutions with internal specialists, Microsoft, and external IT partners 
• Act as a Microsoft 365 ambassador, enabling employees and key users through guidance, training, and practical best practices while promoting a modern collaboration culture 

Your profile

• At least 5 years of relevant professional experience in Microsoft 365, workplace technology, collaboration platforms, or a comparable IT environment 
• Strong hands-on expertise in Microsoft Teams, SharePoint Online, Microsoft 365 collaboration services, and Teams telephony 
• Good understanding of Microsoft Azure, Entra ID, identity and access management, and cloud infrastructure concepts 
• Experience with Microsoft 365 administration, governance, troubleshooting, service optimization, and SharePoint-based document management 
• Experience with file-service migrations, backup and restore concepts, and collaboration with external IT service providers is an advantage 
• Strong communicator with the ability to translate technical concepts into practical solutions and effectively train and support non-technical users 
• Proactive and service-oriented, with strong ownership and enthusiasm for improving how people communicate and collaborate 
• Very good German and English skills